Release date: 23/02/24

Adelaide Metro’s new mobile phone ticketing app is now available to use!

Passengers with a smartphone are now able to pay for public transport with just a few clicks with the new Adelaide Metro Buy & Go app – your ticket to affordable, hassle-free transportation.

Pay for travel in the palm of your hand with the new software, which launched today - making public transport easier for anyone who doesn’t have a metroCARD and wants to buy a ticket anytime, anywhere.

The Adelaide Metro Buy & Go app is free to download and allows customers to choose from a range of ticket types including Regular, Concession and Student fares, Daytrips and 3-Day Visitor Passes.

The app makes travelling with friends and family easy, with customers able to validate up to five tickets at once on the same phone using the same Visa or Mastercard credit/debit card.

To save time, customers can prepurchase and store their Buy & Go tickets in the app’s digital wallet and use them when they’re ready. Stored tickets that are not used will expire after 12 months.

When customers are ready to board their Adelaide Metro bus or tram, users simply activate their ticket, which generates a QR Code. They must then validate the QR code on a smart validator as they board.

Inspectors can check that a customer has validated by scanning the QR code.

With paper MetroTickets no longer available on buses and trams, the new Adelaide Metro Buy & Go app provides customers with another easy way to pay for tickets. It is also a handy choice for people who don’t often travel on public transport, are visiting Adelaide, or have forgotten their metroCARD.

Adelaide Metro Buy & Go tickets cost the same as metroCARD fares (Regular, Concession and Student), making them an easy, affordable option. Customers can download the app from the app store on any compatible Android and iOS device.


Quotes

Attributable to Tom Koutsantonis

This is a big step in creating a smarter, easier and more accessible public transport network for our customers, and I’m sure it will encourage many more people to use our fantastic services.

The Adelaide Metro Buy & Go app is a great new option for customers to easily buy their tickets and go - especially if they are traveling with family and friends. With festival season upon us, this app is a great way for users to hop onboard a bus or tram and get into the city safely and hassle-free.

While many customers have naturally transitioned to a metroCARD or Tap and Pay, we know there are still some customers out there who are looking for Singletrip tickets. That is why we are offering an alternative purchasing solution, one that complements the other easy ways to pay and helps people make the transition away from paper MetroTickets.

We are looking to further progress this app in the future to make it a one-stop shop for all public transport travel needs.