Release date: 26/04/23

The popular Tap and Pay option for Adelaide public transport is now being rolled out across all Adelaide Metro buses, as the switch to convenient credit card options continues.

From late April 2023 Tap and Pay facilities will be progressively rolled out across all standard Adelaide Metro buses in addition to current services on O-Bahn buses and trams, and the existing metroCARD system.

Customers will enjoy more accessible public transport and easier ways to pay as smart validators replace the end-of-life dual transaction validators on standard buses.

Visitors and locals alike will appreciate the Tap and Pay option on services including the dedicated Adelaide Airport bus, which makes travelling to and from the city quick and economical.

As part of Adelaide Metro’s network-wide ticketing upgrade, MetroTickets are being phased out and will no longer be accepted on buses from 1 July, 2023.

Just 4.6 per cent of total ticket sales in 2022 were paper MetroTickets while less than 0.5 per cent of MetroTicket usage was on buses.

Customers can buy a singletrip or daytrip before 30 June from Adelaide Metro or their local metroCARD retailer and get a free metroCARD.

MetroCARD remains the best option for customers who want to transfer between vehicles or travel with a concession fare.


Quotes

Attributable to Tom Koutsantonis

Tap and Pay usage continues to grow across the public transport network.

Tap and Pay options are also ideal for people who only use public transport occasionally - which includes visitors to South Australia - so it’s not surprising that we saw an increase in Tap and Pay usage during this year’s Mad March period in Adelaide.

An average of 12,000 Tap and Pay trips were bought each week on trams and O-Bahn buses during February and March this year.

As we embrace easier ways to pay on public transport, we’re saying goodbye to the old paper MetroTickets on buses from 1 July.

I would encourage travellers to buy a singletrip or daytrip before 30 June from Adelaide Metro or their local metroCARD retailer and get a free metroCARD - you can then recharge your metroCARD as usual and use it to get the best value fares and easy transfers.

Tap and Pay is an easy alternative to MetroTickets as it costs the same as a regular metroCARD fare - so it’s cheaper and easier for people who would usually buy a regular MetroTicket.

Paper MetroTickets will still remain available for travel on trams and trains over the next 18 months while the network-wide ticketing upgrade is completed.